Solnare Privacy Policy

1. Introduction

At Solnare, we attach great importance to the privacy of our customers and the protection of their personal data. This Privacy Policy explains how your personal data is collected, processed, and protected when you visit our website at www.solnare.com and when you benefit from our products or services.

2. Data Controller

Your personal data is processed by Solnare (“Solnare”) as the data controller within the scope of the Personal Data Protection Law No. 6698 (KVKK).

3. Personal Data Collected

Solnare may collect the following types of personal data:

• Identity Information (name, surname, date of birth, etc.)

• Contact Information (phone, email, address, etc.)

• Customer Transaction Information (order history, payment information, invoice information)

• Marketing Data (campaign participation, cookie preferences, feedback)

• Technical Data (IP address, browser information, cookies)

4. Method of Collecting Personal Data

Your personal data may be collected;

• through membership, shopping, and contact forms on our website or mobile application,

• through our social media accounts,

• during your participation in campaigns, sweepstakes, or surveys,
  automatically or manually.

5. Purposes of Processing Data

Your collected personal data is processed;

• for the provision of our products and services,

• for receiving orders and carrying out invoicing and delivery processes,

• for managing customer relations and providing support services,

• for informing you about campaigns, discounts, and promotions,

• for the fulfillment of legal obligations,
  for these purposes.

6. Transfer of Data

Your personal data may be shared;

• with relevant public institutions and organizations within the scope of legal obligations,

• with service providers, cargo companies, payment systems, and business partners from whom services are received,

• with cloud service providers located abroad when necessary,
  in accordance with Articles 8 and 9 of the KVKK.

7. Cookies

Cookies are used on our website to improve the user experience. You can change your cookie preferences at any time from your browser settings. For more information, you can visit our “Cookie Policy” page.

8. Rights of the Personal Data Owner

Pursuant to Article 11 of the KVKK;

• to learn whether your personal data is processed,

• to request information if it has been processed,

• to learn whether it is used in accordance with its purpose,

• to request correction if it has been processed incompletely or incorrectly,

• to request its deletion or destruction,
  you have these rights.

You can send an email to destek@solnare.com to exercise these rights.

9. Security Measures

Solnare takes the necessary technical and administrative measures to protect the confidentiality of your personal data. Secure servers and encryption systems are used to prevent unauthorized access to, loss of, or misuse of your data.

10. Changes

Solnare reserves the right to make changes it deems necessary to this Privacy Policy. The current version will be valid from the date it is published at www.solnare.com.