Multi-Vitamin C, E and B3 Serum, Anti-Spot, Pore-Tightening, Moisturizing

Aqua, Glycerin, Sorbitol, Propylene Glycol, 3-O-Ethyl Ascorbic Acid, PEG-40 Hydrogenated Castor Oil, Panthenol, Allantoin, Sodium Hyaluronate, Hydrolyzed Collagen, Niacinamide, Sodium DNA, Phenoxyethanol, Disodium EDTA, Ethylhexylglycerin, Tocopheryl Acetate, Parfum, Hyaluronic Acid, Glutathione, Sodium Carrageenan

Tahriş olmuş cilde uygulamayınız. Çocukların ulaşamayacağı yerde, 25°C altında, ısı ve nemden uzakta saklayınız. Göz ile teması halinde bol su ile durulayınız.

Solnare Türkiye Online Return Policy & Procedures

We hope you are satisfied with the order you placed. For hygiene reasons, we do not accept returns unless there is a defect in the product formula. If the product arrives defective or damaged, please contact Customer Service and submit a return request. You must also send a copy of your invoice with the return. We do not accept any responsibility for loss or issues related to the delivery of the returned product. The return shipment of the product in its original condition is covered by Solnare Türkiye. Once the returned products reach the return center, the necessary refund process is carried out. A refund cannot be processed before the product reaches the return center.

In order for us to accept a product return, there must be a defect in the product formula or damage upon delivery. Returns are not accepted for any reasons other than these.

Return Process

STEP 1

Before making a return, be sure to indicate your reason for return to destek@solnare.com.

You can start your return process with the return approval received from Customer Service.

STEP 2

Completion of Required Documents

After informing our company, Customer Service will note the order number of the products you are considering returning and a description of the products in the return email. This information will be available on your dispatch note. Package the return to be sent to the return center.

STEP 3

To prevent damage during shipment, carefully package the products together with a copy of the confirmation email sent by us and the original dispatch note and invoice of the product you are returning. For your own security and the fast delivery of your product, we recommend that you obtain a signed dispatch note and a tracking code with your return package so that you can track your returned product. Send it to the return center address.

Return center address: Bahçelievler mah. Basın sitesi sk. No: 10 D:1 Bahçelievler/İstanbul

In the unlikely event that your shipment does not reach us, we recommend that you keep your dispatch note proving that you sent the products back. We do not accept responsibility for shipments sent by you that are lost in transit.

STEP 4

Refund Process

After your returned product reaches our return center, return approval is obtained. The refund is made on the next business day. It will be reflected in your accounts by the bank within 3-5 business days.

Satisfaction Guarantee